What drives the use of performance measurement (PM) systems in the public sector? And what are the effects of PM use? In a recent study in Financial Accountability & Management (Van der Kolk, 2022, open access), I address these questions. In this blog, I highlight seven observations from the review.
Recently, my paper “Performance measurement in the public sector: Mapping 20 years of survey research” was published in Financial Accountability and Management, a scientific journal dedicated to study management practices in governments, charities and public services.